ARK Frontline

ARK Frontline provides outsourced inbound customer support for growing businesses, placing dedicated agents directly inside a client's existing helpdesk tools such as Zendesk, HubSpot, Intercom, Slack, Follow Up Boss and Guesty. Agents handle chat, email and phone tickets across property and development, software and technology, hospitality and rentals, and e-commerce and service industries. The company emphasizes agents dedicated to a single account rather than shared across clients, training in the client's brand voice and policies before handling live tickets, measurable reporting on response time and resolution rate, and the ability to scale support up or down based on demand.

Opening hours: 24/7